Communication & Influence

A full-day workshop that closes the gap between believing you communicate well and being told, honestly, when you do not. Participants leave with five practical frameworks, memorable stories and live practice in every module.

Every module ends in live practice, and the day closes with a Synthesis Session that converts insight into one specific, personal 14-day action.

What we cover

• Module 1: Persuasive Communication The Three Pillars of Persuasion (Logos, Ethos, Pathos) and the PREP message structure. Structure any message for maximum impact. (60 min)
• Module 2: Active Listening The W.A.I.T. principle and the four-level Listening Ladder. Recognize which level you default to under pressure. (60 min)
• Module 3: The Art of Storytelling Three story arcs: Transformation, Teaching and Vision. Build and tell a two-minute story that carries a point further than data alone. (60 min)
• Module 4: Difficult Conversations The SBI feedback model (Situation, Behaviour, Impact). Open the conversation you have been avoiding without triggering defensiveness. (70 min)
• Module 5: Adapting Your Message The four audience orientations: Analytical, Driver, Expressive, Amiable. Deliver one message so it lands with any audience. (60 min)
• Synthesis Session and closing story Integration, one personal 14-day commitment. (60 min)

Every session is customized to your industry and environment. The final agenda is confirmed with your facilitator before delivery.